Hillary Shar

Senior UX Researcher

Hillary Shar is a strategic researcher who thoughtfully understands customer needs, builds relationships, and crafts actionable insights. She has over five years of experience steering complex qualitative and quantitative research across industries including technology, healthcare, finance, entertainment, and hospitality. Her previous clients include Google, Toyota, and Dine Brands.

As a researcher, Hillary’s goal is to help organizations move forward with thoughtfulness and clarity. Across her work experience, she has drawn on her social sciences background, research rigor, and creativity to inform innovation, customer satisfaction, and strategy. She has guided product development for teams by applying a range of research methodologies and delivering actionable insights grounded in critical thinking, empathy, and storytelling.

A DESIGN INSPIRATION

Growing up, I was always the clumsy kid whose shoelaces were always untied (no matter how tight I tied them!). So when I first discovered walking shoes without shoe laces, I was ecstatic about the idea of walking with no worries of tripping again. Not only do these shoes solve my pain point, they also look sleek and can come in your favorite color.